Resolve a Conflict While Working with a Team
AmazonSoftware Engineer · Technical Screen
Last updated
Describe a team conflict, the competing concerns, your actions, and the effects on the project and working relationship.
Describe a conflict you encountered while working with a team. Explain the disagreement, your role in resolving it, and what happened to the work and the working relationship afterward.
Constraints and Clarifying Questions
- Choose an actual disagreement and represent the other person's position fairly.
- Explain what was at stake for the shared work, without disclosing confidential information.
- Distinguish your actions from the actions of others.
- Do not imply that a resolution required everyone to agree with your original position.
Hints
Hint 1
Explain the competing concerns: Identify the legitimate constraint behind each position. Then explain what helped the team make a decision or move forward despite the difference.
Follow-up questions
- Did you change any part of your position after hearing the other perspective?
- What would you have done if the disagreement had continued to block the work?
- How did you know the working relationship had improved or remained strained?
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