The only permanent office reset bug fix House Flipper Remastered players can rely on is manually restoring the PlayerProgress.dat file from the hidden Profiles.backup folder in your system's AppData directory. If you just returned from a job only to find your carefully renovated headquarters reverted to a trash-filled disaster with your laptop sitting in the front yard, your save file has corrupted during the auto-save transition.
This glitch has plagued the franchise for years. When you transition between a job site and your home base, the Unity engine attempts to overwrite your property state. If the game crashes, stutters, or fails to sync with Steam Cloud during this loading screen, it panics and loads the default state of the house. Your custom paint, carefully placed furniture, and hours of architectural work vanish. Fortunately, the game creates automatic backups every 30 minutes, meaning your lost progress is still sitting on your hard drive waiting to be recovered.
How to Restore Your Lost Office on PC
Recovering your headquarters requires digging into hidden system folders. Do not launch the game while performing these steps, or you risk overwriting your clean backups with the corrupted state.
Step 1: Reveal the Hidden Empyrean Directory
By default, Windows hides the AppData folder where your game files live. You need to bypass this to reach the core directory.
- Press the Windows Key + R to open the Run dialog box.
- Type
%appdata%\..\LocalLow\Empyrean\House Flipper Game\and press Enter. - This opens the exact directory housing your player profile.
Step 2: Locate the Backup Folder
Inside the House Flipper Game directory, you will see a folder simply named Profiles. Do not open this yet. This folder contains the corrupted save that is currently ruining your game.
House Flipper Remastered Collection in-game screenshot
Instead, look directly below it for a folder named Profiles.backup. The game automatically generates a safe copy of your main save file every time you play for more than 30 minutes. It stores the five most recent backups for each profile. Open this folder and navigate to Profile 1 (or whichever profile slot you use).
Step 3: Overwrite the Corrupted Save
Inside the backup profile folder, sort the files by "Date Modified." You are looking for the most recent PlayerProgress.dat file that was created before the bug occurred.
- Copy the healthy
PlayerProgress.datfile from theProfiles.backupdirectory. - Navigate back to the main
Profiles->Profile 1directory. - Paste the file, allowing Windows to overwrite the existing, corrupted
PlayerProgress.dat. - Launch the game. You should spawn back into your fully renovated office.
Recovering Lost Progress on PlayStation 5 and Xbox Series X
Console players cannot access local file directories to manually swap data files. If you suffer a reset on a PlayStation or Xbox, your only lifeline is cloud storage.
For PlayStation 5: Immediately close the game. Do not let it auto-save. Navigate to Settings > Saved Data and Game/App Settings > Saved Data (PS5). Select Download or Delete from Cloud Storage. Download the most recent House Flipper Remastered save file to your console storage, overwriting the corrupted local file.
For Xbox Series X|S: Xbox automatically syncs cloud saves, which makes this trickier. If the bug happens, immediately press the Xbox button, highlight the game, press the Menu button, and select Manage game and add-ons. Go to Saved data, highlight your profile, and select Delete from console. Do not select "Delete from everywhere." When you reboot the game, it will fetch the last clean save from the Xbox network.
What You Keep vs. What You Lose in a Reset
The game stores player data in two separate logic blocks. This separation is why the bug feels so jarring: your character remembers everything, but the physical world forgets.
House Flipper Remastered Collection in-game screenshot
What gets wiped:
- Furniture placement: Every desk, bed, and radiator you installed is gone.
- Wall paint and flooring: The environment reverts to exposed brick, peeling plaster, and trash.
- First Office layout: If you knocked down walls to create an open floor plan, those walls respawn.
What you keep:
- Bank account balance: You do not lose your money.
- Unlocked tools: Your paint roller, sledgehammer, and flamethrower remain in your radial menu.
- Player perks: Your skill points for faster cleaning and better negotiation are untouched.
Why Does the Headquarters Glitch Out?
The root cause is a memory leak within the Unity engine, specifically documented as Unity 2019.4.39f1 in crash logs. When the game unloads a massive, asset-heavy job site and tries to load your equally asset-heavy office, the memory spikes.
House Flipper Remastered Collection in-game screenshot
This is heavily exacerbated by the expansion packs. Moving your office to complex properties from the Luxury DLC or HGTV DLC dramatically increases the crash rate compared to using base-game properties like the Samarta Myers house. If the game detects a fatal load error, it throws a failsafe prompt reading: "This house did not close properly and may no longer be accessible in its current state. Would you like to reset the house to its bought state, erasing progress and recovering 60% of the costs?"
Never click Continue. Clicking continue accepts the wipe. Instead, force-quit the application via Task Manager (Ctrl+Shift+Esc) to prevent the game from writing the reset to your save file.
Workarounds to Prevent Save File Corruption
Until the developers patch the memory leak, you must change how you play to protect your saves. Adopting these specific habits will drastically reduce your chances of triggering the glitch.
The "Front Gate" Exit Method When you finish a job—whether it is a standard email request or a massive project like the Lavender flip—the game prompts you to return to the office. Do not click return.
House Flipper Remastered Collection in-game screenshot
Instead, click the Stay button. Once the UI clears and you are left standing in the finished house, manually walk to the physical front gate of the property and interact with it to travel home. This forces the game to execute a hard save of the job site before it attempts to load your office, breaking the save loop that causes the corruption.
Do Not Move the Laptop Immediately
When you purchase a new property like More than a Trailer and decide to make it your new headquarters, the game transports your laptop to the new site. Do not immediately start renovating. Save the game, exit to the main desktop menu, and relaunch. This solidifies the laptop's new coordinates in the PlayerProgress.dat file. If you start knocking down walls before rebooting, a crash will send your laptop into the void.
Disable Steam Cloud Sync Steam Cloud frequently conflicts with the game's internal 30-minute backup timer. If Steam tries to upload a save at the exact moment the game is writing a backup, the file corrupts. Right-click the game in your Steam library, go to Properties > General, and toggle off Keep games saves in the Steam Cloud.
Frequently Asked Questions
Does this bug happen in House Flipper 2?
Yes, a variant of the save corruption exists in the sequel, though it usually manifests as missing wall textures rather than a total property reset. The file recovery method (Profiles.backup) works identically across both titles.
I lost my laptop in the reset. How do I get it back? If your office reset and the laptop is completely missing from the desk and the front yard, you cannot accept new email jobs. You must use the backup recovery method detailed above. Buying a new laptop from the tablet store will not restore your email inbox.
Can I recover the 60% cost if I get the error prompt?
If you accept the "recover 60% of costs" prompt, the game officially saves the wiped state and deposits the funds into your bank account. Once you accept this money, your previous PlayerProgress.dat is permanently overwritten, and you can only restore the house by rolling back to an older backup file.